Albus Consulting Limited | Virtual CIO
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Albus Consulting provides a Virtual CIO service which enables smaller companies to make the right technology decisions and reduce risk. Through a team of experienced IT professionals, Albus Consulting provides CIO-level experience around your business and ICT environment to manage risk and service delivery to your customers at a realistic cost.

ICT Strategy

The best place to start is your strategy and ICT’s alignment to this. Many organisations ICT environments, people, and processes have evolved over time as a business has changed and expanded. Mostly ICT has been an afterthought or a reaction to a to a crisis. ICT strategy and investment needs to be considered alongside business and customer change and in some cases, an ICT change can be a catalysis to improve your business.

Enterprise Architecture

Enterprise architecture (EA) is a well-defined practice for conducting enterprise analysis, design, planning, and implementation for the successful development and execution of your business strategy. Enterprise architecture is the process that joins the business and IT together. It is how you achieve your strategy.

An enterprise architecture is a blueprint that defines the structure and operation of your organisation. The intent of an enterprise architecture is to determine how an organization can most effectively achieve its current and future business objectives and manage risk.

Business Continuity Planning and the ability of ICT’s availability in a disaster is considered as part of Enterprise architecture as well as Security.

Software

We determine the applications you have deployed and whether the requirements of the business are being met. Often, legacy applications can be modernized, complete with mobile capabilities. We also have deep application migration, development and integration skills.

Infrastructure

We determine whether the current hardware environment can support the existing or desired application mix. We will discuss the pros and cons of a cloud computing model versus an on-premise model to determine the best course of action while taking into consideration various financing options.

ICT Investment and Asset Management

Decisions made around the application mix and the desired infrastructure will drive budgeting discussions. Capital versus operating budgets will be discussed, in addition to staffing and professional services requirements. The goal of this phase is to develop an asset management plan for IT acquisition that fits within your overall budget and funding cycles.

Project and Programme Governance and oversight

Governance of projects and programmes of work including being involved as part of a project team and/or a steering group. We can also provide project health checks and reviews.

Staffing

Albus Consulting can provide advice on the number of staff and skill sets required including investment in full-time staff or contracted staff.

We can help identify whether your current IT staff has the right skill sets based on where you are today, and where you’re heading in the future. We can help fill open positions through full-time, temporary or resources managed by Albus Consulting.

ICT Operations

Albus can provide oversight of your ICT operational processes and service delivery. This can include a review of operational reports and services to ensure that quality services and Service levels are being met. Review and implementation of lessons learned to facilitate service improvements.

General Troubleshooting

We can be involved in managing technical incidents through to resolution providing a wealth of experience with technical problems and providing

General advice and guidance.

Advice and guidance can include anyone in your organisation including technical staff. This can range from Technology issues through to personnel development and training for technical staff.

What does a Virtual CIO engagement look like?

We generally will need to assess your current ICT environment and make a recommendation as to what we believe you require.

This would normally be an initial month’s engagement and we will need access to your documentation, contracts, financial information, business and ICT staff, ICT suppliers and in some cases your customers.

We would then recommend an assessment and an action plan and together decide on an approach.

Normally we would agree on a monthly retainer which would guarantee a number of hours per month including any regular tasks required (review of reports, meeting attendance, etc). We would also agree on a process and rates for any other work. We would agree on a process and timing for review of the virtual CIO arrangement.